AirCharge - Digital Recharge & Utility Payment Services
Email: info@airtank.com | Support Hours: Mon-Sat, 10:00 AM - 6:00 PM
Operated by AIRTANK DIGITAL INNOVATIONS PRIVATE LIMITED

Fast, Secure and Convenient Recharge & Utility Bill Payment

AirCharge is a digital recharge and utility payment platform that enables customers to complete mobile recharge, DTH recharge, broadband payments, FASTag recharge and selected household utility bill payments through secure online payment channels.

Mobile Prepaid Recharge
DTH Recharge
Broadband Payments
FASTag Recharge
Utility Bill Assistance

Recharge / Bill Payment

Mobile Recharge
DTH
Broadband
FASTag
Payment requests are processed through integrated payment gateway channels. Service fulfilment is completed through authorised recharge or utility service partner systems.

Quick Access

AirCharge is designed to help customers quickly initiate common recharge and payment requests through a simple digital flow.

Mobile Recharge

Recharge prepaid mobile services with a simple number and amount entry flow.

Start Mobile Recharge

DTH Services

Submit DTH customer account recharge requests for supported service categories.

Recharge DTH

Bill Assistance

Use the platform interface to initiate selected digital bill-related payment requests.

Explore Services

Track Order

Check sample order tracking flow and support references for transaction follow-up.

Track Status

Secure Checkout Preview

The checkout flow is designed to help customers review service details, confirm the payable amount and proceed through a secure online payment process.

Order Summary

FieldDetails
ServiceMobile Recharge
OperatorJio
Mobile Number98XXXXXX10
Recharge Amount₹299
Convenience Fee₹0
Total Payable₹299

Payment Method

Payments are processed through integrated payment gateway channels. Customers receive an order reference after successful payment confirmation.

About Company

AIRTANK DIGITAL INNOVATIONS PRIVATE LIMITED operates AirCharge as a digital recharge and utility payment platform focused on customer convenience, transparent service flow and reliable transaction support. The platform is designed to simplify common digital payment needs such as mobile recharge, DTH recharge, broadband payments, FASTag recharge and selected utility-related requests through a secure online interface.

Company Overview

AirCharge is built as a technology-enabled service platform that allows customers to initiate recharge and service payment requests quickly and conveniently. Our operating focus is to provide a clean digital experience, clear transaction references and responsive support for order tracking, payment confirmation and refund-related queries.

Business Address

MG COWORK, A1, EKTA NAGAR, OPP.GANDHI DHARAMKANTA,
Rajendra Nagar (Bareily), Bareilly, Barell-243122,
Uttar Pradesh, India

Email: info@airtank.com

What We Do

We provide a digital interface for recharge and selected utility payment services, allowing customers to submit service requests, make secure online payments and receive transaction status updates.

How We Operate

Payments are accepted through integrated payment gateway channels. Service requests are then processed via authorised recharge and utility service partner systems.

Customer Focus

We focus on convenience, transaction visibility, service support and timely assistance for pending, failed or refund-related transaction issues.

AirCharge operates as a digital service facilitation platform for recharge and utility-related services. The platform does not position itself as a bank, deposit-taking institution or stored-value wallet provider.

Services

AirCharge supports essential digital services commonly used by individuals and households for communication, travel and recurring service access.

Mobile Prepaid Recharge

Recharge prepaid mobile numbers for supported telecom operators through our digital service platform.

DTH Recharge

Recharge DTH customer accounts for supported television service providers and subscription plans.

Broadband Payment

Support for selected broadband and data service payment requests through digital order processing.

FASTag Recharge

FASTag top-up and recharge support for supported service providers and linked tag accounts.

Postpaid & Utility Assistance

Selected postpaid mobile and utility payment support, subject to service availability and partner coverage.

Transaction Support

Assistance with payment confirmation, recharge status, pending transactions and refund support requests.

Why Choose Us

AirCharge is built to provide a straightforward and support-oriented digital experience for common recharge and payment needs.

Simple User Flow

Customers can quickly choose a service, review the amount and proceed through a clean online payment flow.

Secure Payment Experience

Payments are processed through integrated payment channels designed for safe and traceable online transactions.

Transaction Visibility

Order IDs, payment references and support workflows help customers follow up on recharge or payment requests easily.

Responsive Support

Our support process is structured to assist customers with pending services, failed transactions and refund-related queries.

Supported Service Categories

Supported services may vary by operator, payment channel, service region and partner availability.

Jio
Airtel
Vi
BSNL
Tata Play
Dish TV
Broadband Services
FASTag Services

How It Works

Our process is structured to make recharge and digital payment requests simple, traceable and support-friendly.

Select a Service

Choose the service category and enter the relevant mobile number, customer ID, subscriber number or account details.

Review the Request

Confirm operator, amount and service information before proceeding to payment.

Secure Payment Processing

Complete payment using the integrated online payment flow supported by our payment gateway integration.

Service Fulfilment

The transaction is routed to the relevant service provider or partner system for recharge or payment processing.

Status & Support

Customers can refer to transaction details and contact support if a payment is delayed, pending or unsuccessful.

Order Tracking

Customers may use their order reference and registered contact details to follow up on pending, successful or failed transaction requests.

Track Your Request

For security and support purposes, customers may be asked to provide transaction reference details before receiving order-related assistance.

Support Checklist

  • Order ID or payment reference number
  • Registered mobile number or service account number
  • Recharge / service type
  • Date and amount of payment

Sample Transaction Status

Below is a representative transaction status view showing the type of status communication provided to customers after order submission.

Order ID Service Operator / Type Amount Status
AC240601001 Mobile Recharge Jio ₹299 Successful
AC240601002 DTH Recharge Tata Play ₹450 Successful
AC240601003 FASTag Recharge FASTag ₹500 Pending Confirmation

Frequently Asked Questions

These answers help customers understand how the platform works and what to do if a transaction remains pending or unsuccessful.

How quickly is recharge processed?

Most recharge requests are processed shortly after successful payment confirmation, subject to service provider response and system availability.

What happens if payment is deducted but service is not completed?

Customers may contact support with the payment reference and order details. Failed transactions are reviewed for refund or status confirmation.

Can I cancel a completed recharge?

Once a recharge or supported payment request is completed successfully with the relevant service provider, it generally cannot be reversed or cancelled.

What details should I keep for support?

Please keep your order ID, payment reference, registered mobile number, amount and transaction date for any service support request.

Recent Transaction Activity

The platform provides transaction visibility and customer reference details for recharge and service-related requests.

Date Order ID Service Amount Status
06 Jun 2026 AC240606021 Mobile Recharge - Airtel ₹199 Successful
06 Jun 2026 AC240606018 DTH Recharge - Dish TV ₹320 Successful
05 Jun 2026 AC240605011 FASTag Recharge ₹500 Successful
05 Jun 2026 AC240605004 Broadband Payment ₹699 Pending Confirmation

Company Information

Business details are provided below for customer communication, service support and platform transparency.

Legal Entity

AIRTANK DIGITAL INNOVATIONS PRIVATE LIMITED

MG COWORK, A1, EKTA NAGAR, OPP.GANDHI DHARAMKANTA,
Rajendra Nagar (Bareily), Bareilly, Barell-243122,
Uttar Pradesh, India

Support Details

Email: info@airtank.com
Customer Service Hours: Monday to Saturday, 10:00 AM - 6:00 PM
Platform Brand: AirCharge

Policies

Our policies are intended to clearly explain service conditions, refund handling, privacy standards and customer responsibilities.

Refund Policy

If a recharge or payment transaction fails and the amount is successfully debited from the customer, a refund will be initiated through the original payment channel in accordance with applicable payment processing timelines.

Customers should contact support with the order number, payment reference and registered contact details for faster assistance.

Privacy Policy

We collect only the information reasonably necessary to process recharge or utility-related requests, communicate transaction status and handle customer support or dispute resolution.

Customer information is not sold to third parties. Payment processing is handled through integrated payment channels.

Terms & Conditions

Customers are responsible for submitting accurate service details, including mobile number, subscriber number, customer ID or account number. AirCharge is not responsible for failed fulfilment resulting from incorrect user inputs.

We reserve the right to review, suspend or reject suspicious or technically inconsistent transactions.

Cancellation Policy

Once a recharge or supported payment request is successfully processed with the relevant partner system or service provider, it cannot be cancelled. Pending or failed transactions may be reviewed for refund eligibility.

For unresolved support queries, customers may contact us by email with the relevant transaction reference, registered number and service type.

Contact & Support

For recharge issues, payment support, transaction clarification or business communication, please contact AirCharge support.

Registered Office

AIRTANK DIGITAL INNOVATIONS PRIVATE LIMITED
MG COWORK, A1, EKTA NAGAR, OPP.GANDHI DHARAMKANTA,
Rajendra Nagar (Bareily), Bareilly, Barell-243122,
Uttar Pradesh, India

Support Channel

Email: info@airtank.com
Working Hours: Monday to Saturday, 10:00 AM - 6:00 PM

Submit a Support Request

Customers should include the order number, payment reference, amount and date of transaction for faster resolution.